PERSONAL INFORMATION WE COLLECT

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WE RECEIVE, COLLECT AND STORE ANY INFORMATION YOU ENTER ON OUR WEBSITE OR PROVIDE US IN ANY OTHER WAY. IN ADDITION, WE COLLECT THE INTERNET PROTOCOL (IP) ADDRESS USED TO CONNECT YOUR COMPUTER TO THE INTERNET; E-MAIL ADDRESS; COMPUTER AND CONNECTION INFORMATION. WE MAY USE SOFTWARE TOOLS TO MEASURE AND COLLECT SESSION INFORMATION, INCLUDING PAGE RESPONSE TIMES, LENGTH OF VISITS TO CERTAIN PAGES, PAGE INTERACTION INFORMATION, AND METHODS USED TO BROWSE AWAY FROM THE PAGE. WE ALSO COLLECT PERSONALLY IDENTIFIABLE INFORMATION (INCLUDING NAME, EMAIL, COMMUNICATIONS); PAYMENT DETAILS (INCLUDING CREDIT CARD INFORMATION).

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HOW WE COLLECT YOUR PERSONAL INFORMATION

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WHEN YOU CONDUCT A TRANSACTION ON OUR WEBSITE, AS PART OF THE PROCESS, WE COLLECT PERSONAL INFORMATION YOU GIVE US SUCH AS YOUR NAME, ADDRESS AND EMAIL ADDRESS. THESE TRANSACTIONS CAN BE VIA, FOR EXAMPLE, A CONTACT FORM, WHEN A PURCHASE IS PRODUCT FROM OUR ONLINE STORE, OR WHEN YOU SUBSCRIBE TO A NEWSLETTER. YOUR PERSONAL INFORMATION WILL BE USED FOR THE SPECIFIC REASONS STATED ABOVE ONLY.

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WHY WE COLLECT PERSONAL INFORMATION

WE COLLECT SUCH NON-PERSONAL AND PERSONAL INFORMATION FOR THE FOLLOWING PURPOSES:

• TO PROVIDE AND OPERATE THE SERVICES;

• TO PROVIDE OUR USERS WITH ONGOING CUSTOMER ASSISTANCE AND TECHNICAL SUPPORT;

• TO BE ABLE TO CONTACT OUR VISITORS AND USERS WITH GENERAL OR PERSONALISED SERVICE-RELATED NOTICES AND PROMOTIONAL MESSAGES;

• TO CREATE AGGREGATED STATISTICAL DATA AND OTHER AGGREGATED AND/OR INFERRED NON-PERSONAL INFORMATION, WHICH WE OR OUR BUSINESS PARTNERS MAY USE TO PROVIDE AND IMPROVE OUR RESPECTIVE SERVICES; 

• TO COMPLY WITH ANY APPLICABLE LAWS AND REGULATIONS.

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HOW WE USE, STORE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION

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OUR COMPANY IS HOSTED ON THE WIX.COM PLATFORM. WIX.COM PROVIDES US WITH THE ONLINE PLATFORM THAT ALLOWS US TO SELL OUR PRODUCTS AND SERVICES TO YOU. YOUR DATA MAY BE STORED THROUGH WIX.COM’S DATA STORAGE, DATABASES AND THE GENERAL WIX.COM APPLICATIONS. THEY STORE YOUR DATA ON SECURE SERVERS BEHIND A FIREWALL.

ALL DIRECT PAYMENT GATEWAYS OFFERED BY WIX.COM AND USED BY OUR BUSINESS ADHERE TO THE STANDARDS SET BY PCI-DSS AS MANAGED BY THE PCI SECURITY STANDARDS COUNCIL, WHICH IS A JOINT EFFORT OF BRANDS LIKE VISA, MASTERCARD, AMERICAN EXPRESS AND DISCOVER. PCI-DSS REQUIREMENTS HELP ENSURE THE SECURE HANDLING OF CREDIT CARD INFORMATION BY OUR STORE AND ITS SERVICE PROVIDERS.

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COOKIES

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WIX USES COOKIES FOR MANY IMPORTANT REASONS, SUCH AS:

• TO PROVIDE A GREAT EXPERIENCE FOR OUR VISITORS AND CUSTOMERS.

• TO MONITOR AND ANALYZE THE PERFORMANCE, OPERATION AND EFFECTIVENESS OF WIX'S PLATFORM.

• TO ENSURE OUR PLATFORM IS SECURE AND SAFE TO USE. 

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THIRD-PARTY COOKIES

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IT'S IMPORTANT TO NOTE THAT THIRD-PARTY SERVICES, SUCH AS GOOGLE ANALYTICS OR OTHER APPLICATIONS OFFERED THROUGH THE WIX APP MARKET, PLACING COOKIES OR UTILIZING OTHER TRACKING TECHNOLOGIES THROUGH WIX´S SERVICES, MAY HAVE THEIR OWN POLICIES REGARDING HOW THEY COLLECT AND STORE INFORMATION. AS THESE ARE EXTERNAL SERVICES, SUCH PRACTICES ARE NOT COVERED BY THE OUR PRIVACY POLICY OR BY THE WIX PRIVACY POLICY.

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WE USE GOOGLE ANALYTICS TO GATHER REPORTS ON THE USAGE OF OUR SIDE. TO READ THEIR PRIVACY POLICY PLEASE READ THIS HERE:

• HTTPS://POLICIES.GOOGLE.COM/PRIVACY?HL=EN-US

TO OPT OUT OF BEING TRACKED BY GOOGLE ANALYTICS ACROSS ALL WEBSITES, VISIT THIS LINK: 

• HTTP://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT.

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FOR FURTHER INFORMATION, THE FOLLOWING LINKS EXPLAIN HOW TO ACCESS COOKIE SETTINGS IN VARIOUS BROWSERS:

• COOKIE SETTINGS IN FIREFOX

• COOKIE SETTINGS IN INTERNET EXPLORER

• COOKIE SETTINGS IN GOOGLE CHROME

• COOKIE SETTINGS IN SAFARI (OS X)

• COOKIE SETTINGS IN SAFARI (IOS)

• COOKIE SETTINGS IN ANDROID

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MEANS OF COMMUNICATION

WE MAY CONTACT YOU TO NOTIFY YOU REGARDING YOUR ORDER, TO TROUBLESHOOT PROBLEMS WITH YOUR ORDER, TO RESOLVE A DISPUTE, TO COLLECT FEES OR MONIES OWED, TO POLL YOUR OPINIONS THROUGH SURVEYS OR QUESTIONNAIRES, TO SEND UPDATES ABOUT OUR COMPANY, OR AS OTHERWISE NECESSARY TO CONTACT YOU TO ENFORCE OUR TERMS & CONDITIONS, APPLICABLE NATIONAL LAWS, AND ANY AGREEMENT WE MAY HAVE WITH YOU. FOR THESE PURPOSES WE MAY CONTACT YOU VIA EMAIL, TELEPHONE, TEXT MESSAGES, AND POSTAL MAIL FROM THE CONTACT DETAILS YOU PROVIDE US WITH.

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PRIVACY POLICY CHANGES AND UPDATES

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WE RESERVE THE RIGHT TO MODIFY THIS PRIVACY POLICY AT ANY TIME, SO PLEASE REVIEW IT FREQUENTLY. CHANGES AND CLARIFICATIONS WILL TAKE EFFECT IMMEDIATELY UPON THEIR POSTING ON THE WEBSITE. IF WE MAKE MATERIAL CHANGES TO THIS POLICY, WE WILL NOTIFY YOU HERE THAT IT HAS BEEN UPDATED, SO THAT YOU ARE AWARE OF WHAT INFORMATION WE COLLECT, HOW WE USE IT, AND UNDER WHAT CIRCUMSTANCES, IF ANY, WE USE AND/OR DISCLOSE IT.

 

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YOUR RIGHTS

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IF YOU WOULD LIKE TO: ACCESS, CORRECT, AMEND OR DELETE ANY PERSONAL INFORMATION WE HAVE ABOUT YOU, OR IF YOU DON’T WANT US TO PROCESS YOUR DATA ANYMORE, PLEASE CONTACT US VIA EMAIL AT HELLO@HVALHOLM.COM. IF YOU WOULD LIKE TO CONTACT US VIA MAIL OUR POSTAL ADDRESS IS AVAILABLE ON REQUEST.